My wife's best mate contacted us last week because things have been escalating in her house and she doesn't know what to do. She's genuinely frightened now. I'm posting here on her behalf because she's embarrassed and doesn't want to go to anyone official.
Timeline: Started about four months ago with small things - keys moving, taps turning on by themselves. But it's gotten worse. Last week, a full dinner plate flew off the kitchen table (no one was near it). The week before, her daughter's bedroom door locked from the inside while the daughter was in there, and no one else was home. Took them twenty minutes to get the door open.
The house itself: Victorian semi in Lewisham, built around 1890s. She's lived there for six years, nothing unusual before. No recent deaths in the family, though her mum was hospitalised last year and recovered. The daughter (17) has been stressed about exams.
I know poltergeist activity is often linked to adolescents, but what do people do about this? Are we talking exorcism, professional paranormal investigators, or is there something else? She's terrified of calling someone official because she thinks they'll think she's mad or try to take her daughter away.